eevie evals
Tell us about your agentLet’s talk

  1. eevie evals

    You’ve built your AI agent. Do you know it works?

  2. 02Ask

    We start with a real question.

    The kind your customers ask every day, put to the AI agent you already have.

    A customer asks “How long is my free trial?” The agent replies: “30 days.”

    A made-up example, followed from start to finish.

  3. 03Compare

    Then we compare it with your policy.

    Your policy says 14 days. We point out the difference clearly, so it’s easy to act on.

    The approved policy says free trials last 14 days, so the answer promises more than the policy allows.

  4. 04Ask your expert

    We ask the people who know.

    Some answers need a human call. We check with your expert and take notes.

    We ask whether 14 days applies to every plan. Your billing lead explains: standard plans, yes; custom contracts can set their own terms. Their answer becomes a short checklist.

  5. 05Test

    Their answer becomes a test.

    The question, a good answer and where it comes from, kept together so it can run again and again.

    The test asks the trial question, expects “14 days” and no longer promise, and cites the trial terms your billing lead confirmed. A few related cases sit alongside it.

  6. 06Recheck

    Your engineer makes a fix. We check again.

    Same question, same test. This time the answer matches your policy.

    After your team’s change, the agent says 14 days and this case passes. It shows this case is fixed, not that every answer is right.

    One case passing is a good sign, not a guarantee for every answer.

  7. 07Keep

    The tests are yours to keep.

    They live in your GitHub and run in the environment you choose, so your team can keep checking.

    Cases, grading rules, runner source and setup move into your workspace, connected to your GitHub repository and your chosen environment.

    Tell us about your AI agent

    A fictional example for illustration, not a live test or customer result.

At the end of your pilot

A clear report on your AI.
Tests your team can run.

We’ll show you which answers need attention and give your team the tests to check them again after a change.

What eevie evals delivers at the end of a pilot
What you get How your team uses it
01Questions to test your AI againstRealistic customer questions, with your experts’ guidance on how the agent should answer. Agree what a good answer looks like.
02A report of the problems we foundThe agent’s answers, where they went wrong, and the evidence behind each finding. See what to investigate and fix first.
03Tests connected to your GitHub workflowRun the same questions against a new version of your agent and compare the results. Check a change before it reaches your customers.
04Everything you need to run the tests yourselvesThe test questions, checking rules, source code and setup instructions for your chosen environment. Keep running and updating the tests without an eevie evals account.

Before we start

Questions you might have.

A few things to know about working together.

We don’t have test questions yet. Can we start?

Yes. We can build the first set from your support questions and trusted sources. Someone on your team who knows the subject reviews how the agent should answer before we use those tests.

What will you need from our team?

We’ll need an expert to review the answers and an engineer to connect your agent and make fixes. We agree how much of their time we’ll need before starting.

Will this work with the tools we already use?

We connect the tests to your agent and GitHub workflow, and set them up in the environment you choose. We check that setup during the pilot. Moving to another cloud later may need changes to permissions, credentials and infrastructure.

Do we keep the tests?

Yes. You get the questions, checking rules, source code, results and setup instructions. You can run and change the tests without an eevie evals account or subscription. We explain any external model services, costs and software licences before we start.

What does a passing result mean?

It means the agent met the checks in that test run. It doesn’t guarantee that every future answer will be right, cover every possible question or certify compliance. We flag uncertain results for a person to review.

Can we keep working with you afterwards?

Yes. We can agree further work to add tests, update them when policies change or review new releases. Your team can also continue on its own using the files we hand over.

Let’s talk

Tell us about
your AI agent.

Tell us what your agent does and where you’re seeing problems. We’ll talk through whether a pilot would help.

You don’t need tests ready.
We can work out where to start together.

hello@eevie-evals.com
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